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F.A.QS
Frequently Asked Questions
General Information
1. What are the check-in and check-out times?
Standard check-in is at 2:00 PM, and check-out is at 12:00 PM.
2. Is early check-in or late check-out available?
Subject to availability. Additional charges may apply.
3. What is the minimum age for check-in?
Guests must be at least 18 years old.
4. Is the hotel pet-friendly?
Pets are not allowed.
5. Is smoking permitted in the hotel?
The hotel is a non-smoking property. Designated smoking areas are available.
6. Is Wi-Fi available?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
7. Does the hotel have a loyalty program?
NA
8. What languages are spoken by the staff?
English, Hindi, and Kannada.
9. Is the hotel accessible for guests with disabilities?
Yes, we have accessible rooms and facilities.
10. Are there any hidden fees or charges?
All fees are disclosed at the time of booking.
Child & Family Policies
1. What is the child policy?
Children under 10 stay free when sharing existing bedding with parents.
2. Are extra beds or cribs available?
Yes, upon request and subject to availability. Additional charges may apply.
3. Is babysitting or childcare available?
Currently, we do not offer babysitting services.
4. Are there family-friendly amenities?
Yes, including children's menus and high chairs.
5. Do you offer connecting rooms?
NO
Transportation & Parking
1. Does the hotel offer airport transportation?
Yes, airport transfers can be arranged at an additional cost.
2. Is parking available?
Complimentary on-site parking is available for guests.
3. Is valet parking offered?
Yes, valet services are available.
4. Is the hotel accessible by public transportation?
Yes, the hotel is well-connected by local buses and metro services.
5. Can the hotel assist with car rentals?
Yes, our concierge can help arrange car rentals.
Rooms & Amenities
1. What types of rooms are available?
We offer Deluxe, Executive, and Suite rooms.
2. Do rooms have air conditioning?
Yes, all rooms are air-conditioned.
3. Is room service available?
Yes, 24-hour room service is available.
4. Do rooms have a minibar?
NO
5. Are there in-room safes?
Yes, electronic safes are provided in all rooms.
6. Is there a workspace in the rooms?
Yes, each room has a dedicated work desk.
7. Are hairdryers provided?
Yes, available in all bathrooms.
8. Do you offer laundry services?
Yes, laundry and dry-cleaning services are available.
9. Is daily housekeeping provided?
Yes, daily housekeeping is included.
10. Are there accessible rooms?
Yes, we offer rooms designed for guests with disabilities.
Dining & Beverages
1. What dining options are available?
We have an on-site multi-cuisine restaurant.
2. Is breakfast included in the room rate?
Depends on the booking package.
3. What are the restaurant hours?
Open from 7:00 AM to 11:00 PM.
4. Do you offer vegetarian and vegan options?
Yes, a variety of options are available.
5. Is in-room dining available?
Yes, 7:00 AM to 11:00 PM in-room dining is offered.
6. Are there options for guests with dietary restrictions?
Yes, please inform us in advance.
7. Do you have a bar or lounge?
NA
8. Is there a coffee shop on-site?
Yes, open from 8:00 AM to 10:00 PM.
9. Can you accommodate group dining?
Yes, reservations are recommended.
10. Do you offer room service for beverages?
NA
Facilities & Services
1. Is there a fitness center?
NA
2. Does the hotel have a swimming pool?
NA
3. Are spa services available?
NA
4. Is there a business center?
NA
5. Do you offer meeting or banquet facilities?
Yes, various event spaces are available.
6. Is there a concierge service?
Yes, available 24/7.
7. Do you provide luggage storage?
Yes, available 24/7.
Each of our guest rooms feature a private bath, wi-fi, cable television and include full breakfast.
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855 100 4444
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